Frequently Asked Questions

It is exactly what it sounds like: a single machine that washes your clothes and then automatically switches to drying mode in one continuous cycle. You put dirty clothes in, and take clean, dry clothes out. There is no transferring heavy, wet laundry from a washer to a dryer.

Yes! Unlike some older combo units that left clothes damp, the modern, high-quality machines we rent use advanced condensation drying technology to ensure your clothes come out fully dry and ready to wear or fold.

A full wash-and-dry cycle typically takes about 6 hours. Because the machine performs two distinct jobs in one drum using ventless technology, it takes longer than two separate machines. However, because it is a "set it and forget it" system, it actually saves you time�you can start a load before work or before bed without having to monitor it.

No! Our machines are completely ventless, meaning they do not need an external exhaust vent blowing out a window. They also plug into any standard 110V household electrical outlet. All you need is a standard washer hookup (or a compatible sink) and a drain.

No. These are full-size, heavy-duty appliances featuring a 2.7 cubic foot drum. They are designed for permanent hookup and everyday apartment laundry, not the small plastic countertop toys.

No, we never run credit checks. We believe everyone deserves access to convenient in-home laundry, regardless of their credit history.

Our standard rental agreement requires a 12-month minimum commitment. This allows us to provide free professional installation and free ongoing maintenance at our $45/month price point.

We provide 100% free maintenance! If your unit stops working, just send us an email or give us a call. Our professional technicians will come out and repair or replace your machine at no extra cost.

Yes! Many of our customers rent our units specifically because they don't have standard hookups. We offer special sink-connection adapters that allow our all-in-one machines to run seamlessly off your existing sink setup.

All payments are processed securely online through Stripe. You will simply link a debit or credit card, and your $45 monthly payment will be automatically drafted each month. You pay absolutely nothing until the unit is delivered and installed.

No! Delivery, installation, and setup are completely free. We handle the heavy lifting so you don't have to lift a finger.

Once you fulfill your initial 12-month commitment, your rental automatically transitions to a month-to-month agreement at the same $45 rate. You can cancel at any time after the first year without any penalty.

Once your application is submitted and approved, we typically coordinate delivery within a few business days, depending on current inventory and driver availability.

Yes. An adult (18 or older) must be present to grant our technicians access to your home, review the machine placement, and sign off on the successful installation.

We deploy modern, commercial-grade, ventless all-in-one washer/dryer units (typically highly-rated models from trusted manufacturers). Every machine is thoroughly inspected, cleaned, and tested to ensure it meets our strict reliability standards before it reaches your home.

We focus exclusively on providing a rental service. Renting gives you the freedom of zero upfront cost, zero repair bills, and the ability to easily upgrade or return the unit if your living situation changes.

If you move locally within the Cleveland area, please give us 14 days notice! Our team must handle the relocation to prevent damage. Note that your new address must have proper hookups, and relocation fees may apply. Visit our Support page for full relocation policy details.